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The developer and operator of the largest railway network in the Middle East

automated performance tracking and productivity improvement for the largest railway network in the Middle East with 200+ employees

Transportation, Trucking & RailroadMiddle East200+ employeesPerformance Transformation

1the challenge 2what entomo did 3the results

modern freight and passenger railway in the Arabian desert

Transportation, Trucking & Railroad

200+employees onboarded

the client

Middle Eastern railway operations managers in a control centre reviewing a performance scorecard on a large display, modern interior

The Client is the developer and operator of the largest railway network in the Middle East, tasked with managing strategic and operational level performance across various business units. With over 200 employees, the company’s focus is on enhancing the region’s transportation infrastructure through phase-wise construction of its network. Despite a clear performance management structure, the client faced challenges with manually tracking performance, hindering 360° performance assessments across their operations.

at a glance

industryTransportation, Trucking & Railroad

regionMiddle East

workforce200+ employees

solutionPerformance Transformation

productsPerformance Management Framework, Strategy cascading, Balanced Scorecard, Financial-level performance tracking

industry groupTransportation, Trucking & Railroad

the challenge

Difficulty tracking performance across various business units and individual initiatives.

Lack of a centralized platform for performance monitoring and assessment.

Need to align strategic and operational KPIs with phase-wise construction goals.

Desire to integrate performance monitoring with organizational strategy.

what entomo did

Introduction of a comprehensive Performance Management Framework to track performance at individual, team, and organizational levels.

Cascading of business strategies across departments and hierarchical levels to align with the company's vision and objectives.

Creation of a Balanced Scorecard system to track measurable performance metrics.

Monitoring and tracking of financial-level performance for strategic programs and initiatives.

Performance Management FrameworkStrategy cascadingBalanced ScorecardFinancial-level performance tracking

the results

Achieved a single 'Source of Truth' for business intelligence, centralizing performance data and improving accuracy.
Increased employee motivation through continuous feedback, resulting in enhanced performance.
Timely identification of performance gaps, leading to quicker actionable rectifications and overall performance improvements.
200+ employees onboarded onto the platform, improving transparency and accountability in performance tracking.
Improved collaboration and communication across departments, facilitated by digital tools and real-time insights.
Enhanced decision-making through actionable insights, supporting operational efficiency and productivity improvements.

entomo provided us with a solution that transformed our performance management processes. The transparency and feedback mechanisms significantly improved employee engagement and operational performance.