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security at entomo

your data. our most important workload

entomo runs on the trust of Fortune 500 enterprises and governments. that trust is earned every day — through certified controls, transparent AI, and security engineered into every layer of the platform.

certifications & compliance

the standards we hold ourselves to

entomo is designed to meet the most rigorous global standards for data security, privacy, and operational resilience — and certified to ISO/IEC 27001:2022 by DNV.

ISO/IEC 27001:2022

certificate C849530, valid to December 2026

SOC 2

compliant

GDPR

EU data protection regulation

CCPA

california consumer privacy

NPC Philippines

registered with the national privacy commission

the ISO/IEC 27001:2022 certificate is held by Entomo GTDIC Private Limited, Bangalore, and covers the design, development, implementation and support of our software products. the NPC certificate of registration (PIC-004-116-2026, effective until 31 March 2027) is held by Entomo Malaysia Sdn Bhd under the Philippines Data Privacy Act of 2012.

security architecture

defense in depth, by design

security at entomo isn't a feature bolted on — it's engineered into every layer, from the agent runtime to the application surface to the data store.

data protection

customer data is segmented, isolated, and protected with strict access boundaries — across every tenant, every region, every workload.

  • tenant isolation at the database and application layers
  • field-level encryption for sensitive HR data
  • configurable data masking and role-based redaction
  • continuous backup with point-in-time recovery

identity & access

enterprise identity built in. every login, every session, every action — verified, scoped, and logged.

  • SSO via SAML 2.0 and OpenID Connect
  • SCIM-based user provisioning and deprovisioning
  • multi-factor authentication and session policies
  • granular role-based access control with least-privilege defaults

infrastructure security

encryption everywhere, segmented networks, hardened cloud — with 24×7 monitoring and tested incident response.

  • AES-256 encryption at rest, TLS 1.2+ in transit
  • private VPCs, network segmentation, WAF protection
  • 24×7 security operations center and SIEM coverage
  • tested incident response and disaster recovery playbooks

application security

secure-by-design SDLC, automated scanning, and regular third-party testing — so vulnerabilities are caught before they ship.

  • annual third-party penetration testing
  • SAST, DAST, and dependency scanning in CI/CD
  • secure code review and OWASP-aligned controls
  • bug bounty program and responsible disclosure channel
privacy & data handling

your data stays yours. always

employee data is among the most sensitive a company holds. entomo treats it accordingly. customers control where their data lives, how long it's retained, and who can access it — with documented procedures for right to access, correction, and deletion.

we offer regional hosting across multiple geographies so your data stays within your jurisdiction. retention is configurable, audit logs are immutable, and data subject requests are processed through documented workflows aligned to GDPR, CCPA, and local privacy laws.

we are a data processor, not an owner. your data is yours.

data residency options

  • India
    in-country hosting for regulated industries
  • Southeast Asia
    Singapore region for SEA customers
  • Middle East
    UAE and KSA hosting available
  • European Union
    GDPR-aligned EU region hosting
AI safety & governance

agentic AI you can audit, govern, and trust

entomo is an agentic intelligence platform — and that means our AI safety bar is higher, not lower. every agent action is logged, governed, and bound to your data boundaries.

no training on customer data

your data is never used to train foundation models. agent reasoning is grounded in your context at runtime — and that context never leaves your boundary.

full audit trails

every agent decision, recommendation, and action is logged with inputs, reasoning, and outcome — so HR, IT, and compliance can trace exactly what happened and why.

bias monitoring & controls

agent outputs in performance, hiring, and promotion decisions are continuously monitored for bias drift across demographic groups — with adjustable guardrails customers control.

customer-controlled boundaries

you define which data agents can read, which actions they can take, and which decisions require human approval. agents operate inside your boundaries — never outside them.

grounded outputs, no hallucination

agents cite their sources. recommendations are grounded in your workforce data and policies — not made up. when context is missing, the agent asks rather than guesses.

human-in-the-loop by default

high-stakes decisions — promotions, terminations, performance flags — surface to a human reviewer. automation accelerates work; people stay accountable.

vulnerability disclosure

found something? we want to hear

security is a partnership. we work openly with researchers, customers, and the broader community to find and fix issues fast. responsible disclosure is welcome — and rewarded.

if you believe you've found a vulnerability in any entomo product or service, please report it through our coordinated disclosure channel. we acknowledge submissions within two business days, triage within five, and provide regular updates until resolution.

report a vulnerability

please do not publicly disclose the issue until we've had a chance to investigate and remediate. we follow industry-standard coordinated disclosure timelines and credit researchers in our advisories.

trust, documented and verifiable

our certificates are above. for our answers to your security questionnaire, our penetration test summary, or a conversation about enterprise compliance, talk to the security team.