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senior software engineer, reliability & observability

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We are seeking a Senior Software Engineer (Reliability & Observability) who is a strong hands-on Java/Spring Boot engineer and takes end-to-end ownership of production reliability.

This role moves beyond traditional monitoring and ticket escalation. The engineer is expected to proactively identify production issues, perform in-depth debugging at the application code level, implement permanent fixes, and safely deploy improvements to production systems.

The position involves approximately 70% backend application development and 30% reliability engineering/SRE and DevOps responsibilities, with a strong emphasis on observability, incident response, and system resilience.

application development & incident resolution (about 70%)

  • Own production issues from detection through resolution, ensuring minimal impact to users and systems.
  • Debug and resolve issues directly within Java and Spring Boot codebases, including but not limited to:
    • Performance bottlenecks and latency issues
    • Memory leaks and JVM tuning problems
    • Concurrency and multithreading issues
    • API failures and error-handling gaps
    • Database and caching inefficiencies
  • Conduct deep root cause analysis (RCA) for production incidents and implement long-term, sustainable fixes, rather than temporary workarounds.
  • Strengthen application resilience by designing and implementing:
    • Robust exception-handling strategies
    • Timeouts, retries, and circuit breaker patterns
    • Graceful degradation and fail-safe mechanisms
  • Develop clean, maintainable, and production-grade code, supported by strong unit, integration, and reliability-focused testing.

reliability, observability & devops (about 30%)

  • Design, implement, and continuously improve monitoring, alerting, and observability solutions across services.
  • Analyze metrics, logs, and distributed traces to proactively detect and prevent reliability issues.
  • Apply SRE best practices to improve system stability and availability, including:
    • Defining and tracking SLIs, SLOs, and error budgets
    • Leading or contributing to incident postmortems and driving preventive action plans
  • Collaborate with CI/CD systems to safely deploy fixes and improvements to production.
  • Support and optimize cloud-native and containerized workloads using Docker and Kubernetes.

role expectations

  • This is not a monitoring-only or escalation-focused role.
  • The engineer is expected to fix production issues directly in code and take accountability for system reliability.
  • Success in this role depends on a strong engineering mindset, ownership, and a proactive approach to production stability.
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  • your CV
  • a cover letter, if you have one
  • your LinkedIn profile and a short note, if you like

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entomo is an Equal Opportunity Employer. The company promotes and supports a diverse workforce at all levels across the Company. The Company ensures that its associates or potential hires, third-party support staff and suppliers are not discriminated against, directly or indirectly, as a result of their colour, creed, caste, race, nationality, ethnicity or national origin, marital status, pregnancy, age, disability, religion or similar philosophical belief, sexual orientation, gender, or gender reassignment.