setting new standards in transforming

This Insurance Group is one of the top life insurance companies in Malaysia with a team consisting of over 10,000 agents promoting life insurance products across multiple industry sectors. Its branch network exceeds over 40 locations with dedicated agency and distribution channels across the country. Its rapid growth over the past few years compounded its admin and reporting challenges. The situation was becoming more and more acute as the growth in numbers risked hampering sales results. It’s Business and Agency teams were receiving sales data on excel reports on a weekly or monthly schedule based on the criticality of the report. This day-to-day manual alignment process involved a massive effort on the part of the IT and Business Teams. Both teams needed to sit down and validate the reports each day to make sure agents were receiving the right content. In addition, the Agency team was also having difficulty identifying and tracking active agents, which prevented it from sending targeted communications and insights to the agents. Company executives knew they needed a single view of their performance para

Increased digitalization has played a key role in elevating the role of the HR leader and function as we know. Agile-oriented businesses have begun placing an even bigger premium on the crucial business value that an agile workforce creates in the post-digital age. The ongoing workforce disruption unleashed by the pandemic crisis is set to...

The time to traverse the journey adjusting to the “next normal” that enterprises globally have embarked upon has fast evolved from being a sprint to ‘React’ and ‘Respond’ to what increasingly looks like a marathon as they ‘Reform’ and ‘Reimagine’. To finish strong, organisations will need a distinct strategy for each phase of the journey...

The economic turbulence unleashed by the Covid19 pandemic is redefining how we work, where we work, and increasingly, putting into question what kind of work and skills will be even in demand in the post-Covid world. But even as the Singapore career landscape remains in a state of flux, some roles and jobs remain resilient;...

As businesses around the world become 100% remote overnight, many are left wondering how to deal with the changing environment. To help you navigate this new world, we have put together unique ideas from 30 of the best HR and Education influencers worldwide!