jobs@entomo

Department: Workforce Transformation

Location: Philippines/Indonesia/Dubai/KSA

Experience: 0–1 Years (Freshers)

Employment Type: Permanent

Summary

entomo is a global people experience and workforce transformation company that helps organizations create engaging, high-performing workplaces through AI-powered HR technology. Its comprehensive SaaS platform enables enterprises to enhance employee engagement, performance, recognition, learning, and people analytics, empowering leaders to make data-driven decisions and foster a culture of continuous growth. With customers across multiple industries and geographies, entomo is committed to delivering innovative solutions that transform the future of work while providing employees with meaningful and rewarding experiences.

entomo is an Equal Opportunity Employer. The company promotes and supports a diverse workforce at all levels across the Company. The Company ensures that its associates or potential hires, third-party support staff and suppliers are not discriminated against, directly or indirectly, as a result of their colour, creed, caste, race, nationality, ethnicity or national origin, marital status, pregnancy, age, disability, religion or similar philosophical belief, sexual orientation, gender, or gender reassignment.

We are looking for enthusiastic and motivated Workforce Transformation Analysts to join our team. This role is ideal for fresh graduates who are passionate about HR Technology, Enterprise SaaS, Business Consulting, and Customer Success.

As a Workforce Transformation Analyst, you will support solution consulting and implementation activities by understanding customer requirements, assisting in solution design, participating in SaaS implementations, and helping customers successfully adopt entomo's platform.

Key Responsibilities

• Participate in customer discovery sessions to understand business requirements.

• Assist in solution consulting, product demonstrations, and Proof of Concepts (PoCs).

• Gather and document business requirements and process workflows.

• Support SaaS implementation activities including configuration, testing, UAT, training, and go-live.

• Coordinate with Product, Engineering, QA, Customer Success, and Solutions teams.

• Support customer onboarding, adoption, and issue resolution.

• Prepare project documentation, status reports, and implementation deliverables.

• Contribute to process improvements and knowledge-sharing initiatives.

Skills & Competencies

• Strong analytical and problem-solving skills.

• Excellent verbal and written communication.

• Good presentation and documentation skills.

• Strong customer and stakeholder management skills.

• Willingness to learn HR Technology and Enterprise SaaS solutions.

• Proficiency in Microsoft Office (Excel, Word, PowerPoint).

Experience

• 0–1 year of experience.

• Fresh graduates with internship experience in HR Tech, SaaS, Business Analysis, Consulting, or Customer Success are preferred.

Language Requirements

• Strong verbal and written communication skills in English.

• Native language proficiency (reading, writing, and speaking) based on the hiring location is mandatory.

Training & Travel Requirement

As part of the onboarding process, selected candidates will undergo a 4–6 weeks training program in India to gain hands-on experience with entomo's products, implementation methodology, and workforce transformation solutions.

Therefore, candidates must:

• Be willing to travel to India for the mandatory training program upon joining.

• Hold a valid passport at the time of joining.

• Be available to travel as per the organization's training schedule.

Note: The organization will facilitate the required visa, travel, accommodation, and other arrangements for the training program.

Confidentiality & Information Security

**Maintain the confidentiality, integrity, and availability of company information and assets. Comply with all information security policies, procedures, and guidelines, and promptly report any suspected security incidents or policy violations. The role holder is accountable for fulfilling the information security responsibilities and supporting the information security objectives applicable to their role.